Scientific & Clinical Governance

Terms of Use

These Terms of Use govern access to and use of the CELLMEX website and its scientific, clinical, educational and institutional content. They are intended to define the limits of website information and the responsibilities of visitors using CELLMEX digital resources.

Policy AreaWebsite Governance & Use
DocumentCM-TOU-001
Version1.0
Section 01

Acceptance of These Terms

These Terms of Use govern access to and use of the CELLMEX website and related public-facing digital content. By accessing or using this website, you acknowledge that you have read and understood these Terms and agree to use the website in accordance with them.

If you do not agree with these Terms, you should discontinue use of the website.

Important: These Terms govern website use only. They do not replace any separate informed-consent form, clinical agreement, research consent, privacy notice, treatment documentation, laboratory agreement, commercial contract or other written instrument that may apply to a specific relationship with CELLMEX.
Section 02

Scope

These Terms apply to visitors who access CELLMEX public web pages, scientific information, research materials, physician resources, patient information, publications, downloadable materials, enquiry forms and other website functions made available by CELLMEX.

Separate portals, password-protected services, research platforms or contractual services may be subject to additional terms.

Section 03

Purpose of the Website

The CELLMEX website provides institutional, scientific, educational and general clinical information concerning regenerative medicine, biotechnology, laboratory science, translational research, clinical programmes, physician collaboration and related activities.

The website is intended to support informed enquiry and professional understanding. It is not intended to function as an emergency medical service, remote diagnosis platform, substitute for professional medical evaluation or guarantee that a particular technology is appropriate for an individual.

Section 04

Website Audiences

Content may be prepared for different audiences, including patients, prospective patients, international patients, physicians, clinics, hospitals, scientists, researchers and professional collaborators.

Information written for one audience should not automatically be interpreted as professional guidance for another. Technical information intended for qualified medical or scientific professionals may require specialised knowledge for proper interpretation.

Section 05

Medical Information Disclaimer

Information presented on this website is provided for general informational and educational purposes. It does not constitute individual medical advice, diagnosis, prescribing, treatment recommendation or a substitute for evaluation by a qualified healthcare professional familiar with the individual's medical condition.

Medical decisions should be based on an appropriate physician assessment, diagnosis, medical history, available treatment alternatives, relevant risks and benefits, and the evidence applicable to the individual clinical situation.

Users should not delay, discontinue or modify medical treatment solely because of information found on this website.

Section 06

No Physician–Patient Relationship Created by Website Use

Viewing this website, submitting a general enquiry, downloading material or communicating through a public website form does not by itself create a physician–patient relationship with CELLMEX or any CELLMEX physician.

A clinical relationship may arise only through the appropriate clinical process, which may include medical evaluation, acceptance of the patient, verification of relevant information, informed consent and other required documentation.

Section 07

Medical Emergencies

The CELLMEX website and its general enquiry channels are not emergency medical services and should not be used to report or manage an urgent medical emergency.

If you believe that you or another person is experiencing a medical emergency, seek immediate assistance from the emergency medical system or qualified emergency-care provider available in your location.

Section 08

Investigational, Emerging and Translational Technologies

CELLMEX website content may discuss emerging, experimental, translational or investigational areas of regenerative medicine and biotechnology, including cellular therapies, lineage-directed cell populations, extracellular vesicles, exosomes, secretomes, immune-cell technologies, induced pluripotent stem cells and related biological platforms.

Description of a technology, biological mechanism, laboratory capability, research programme or scientific publication does not by itself mean that the technology is clinically proven, authorised for general clinical use, commercially available, appropriate for a particular indication or suitable for a particular patient.

The level of evidence and regulatory status may differ materially among technologies, indications and jurisdictions.

Section 09

No Guarantee of Clinical Outcome

CELLMEX does not intend website content to guarantee cure, disease reversal, tissue regeneration, restored organ function, prevention of disease progression, symptom elimination or any other specific clinical outcome.

Individual outcomes can vary according to diagnosis, disease stage, age, comorbidities, prior treatment, biological variation, product characteristics and other clinical factors.

Section 10

Research Information

The website may describe laboratory studies, preclinical findings, observational information, clinical research, research collaborations and published literature.

Laboratory findings, biological plausibility, animal studies, case observations and early-stage human research should not be interpreted as equivalent to established clinical efficacy.

Formal human-subject research is governed separately by applicable protocols, ethics review, informed consent and regulatory requirements. Website information does not enrol a visitor in a study.

Section 11

Scientific Publications and References

CELLMEX may provide references or links to scientific publications for educational purposes. Inclusion of a publication does not mean that the authors, journal, institution or publisher endorses CELLMEX, its products, services or clinical programmes unless such endorsement is expressly documented.

A publication concerning a general technology should not automatically be interpreted as evidence concerning a specific CELLMEX preparation or a specific patient application.

Section 12

Accuracy and Currency of Information

CELLMEX seeks to present website information accurately and responsibly. Scientific knowledge, regulatory requirements, clinical evidence, technologies and institutional activities may change over time.

CELLMEX may revise, correct, update or remove content without prior notice. The absence of an immediate website update does not establish that older information remains current.

Section 13

Availability of Services and Technologies

Information appearing on the website does not constitute an offer, commitment or guarantee that a particular consultation, laboratory process, biological technology, research programme or clinical service is currently available.

Availability may depend upon medical appropriateness, laboratory capacity, physician review, regulatory requirements, geography, scheduling, product status and other operational considerations.

Section 14

Acceptable Use

Users may access the website for lawful personal, professional, educational and informational purposes consistent with these Terms.

Reasonable use includes reading website material, downloading materials made available for that purpose, contacting CELLMEX through authorised channels and referring others to CELLMEX public web pages.

Section 15

Prohibited Conduct

Users must not intentionally misuse the website. Prohibited activity includes:

  • Attempting unauthorised access to systems, accounts, databases or restricted areas;
  • Introducing malware, malicious code or disruptive automated activity;
  • Interfering with website availability, security or normal operation;
  • Using the website to transmit unlawful, fraudulent, defamatory or harmful material;
  • Impersonating CELLMEX personnel or misrepresenting affiliation with CELLMEX;
  • Using CELLMEX content to make false medical, scientific, regulatory or commercial claims;
  • Removing copyright, attribution or proprietary notices from materials;
  • Systematically extracting or republishing substantial website content without authorisation;
  • Using website forms for spam, abusive communications or unauthorised solicitation.
Section 16

Website Security

Users must not attempt to circumvent security controls or test website vulnerabilities without prior written authorisation.

CELLMEX may restrict or block access where reasonably necessary to protect security, data, users, systems or website availability.

Section 17

Use by Physicians and Other Professionals

Professional materials are intended to support scientific and clinical communication and do not replace independent professional judgement.

Physicians and other professionals remain responsible for determining whether information is applicable to their own patients, professional obligations, jurisdiction and scope of practice.

Section 18

Intellectual Property

Unless otherwise indicated, the CELLMEX website, branding, original text, graphics, page design, photographs, diagrams, institutional materials and other original content are owned by or lawfully used by CELLMEX and may be protected by copyright, trademark or other intellectual-property rights.

Access to the website does not transfer ownership of CELLMEX intellectual property to the user.

Section 19

Limited Permitted Use of Content

Users may ordinarily view, print or save reasonable portions of public website content for personal, educational or internal professional reference, provided that the content is not materially altered and applicable attribution and proprietary notices are preserved.

Commercial republication, resale, systematic reproduction, creation of misleading derivative materials or use that implies CELLMEX endorsement requires prior authorisation unless otherwise permitted by law.

Section 20

Names, Logos and Trademarks

The CELLMEX name, logos and associated brand elements may not be used in a manner that falsely suggests sponsorship, endorsement, certification, partnership or affiliation.

Third-party names and marks appearing on the website remain the property of their respective owners.

Section 22

Third-Party Content

Where third-party publications, quotations, data or materials are referenced, ownership remains with the applicable rights holder. CELLMEX seeks to identify external sources appropriately and does not claim authorship of third-party scientific work.

Section 23

User Communications and Submissions

Information submitted through the website should be accurate to the best of the user's knowledge. Users should not submit information they are not authorised to disclose.

Medical or sensitive information should be submitted only through the channels requested by CELLMEX for the relevant purpose. Public website forms should not be assumed to provide the same functionality as a dedicated clinical records system.

Unsolicited scientific concepts, business proposals or other materials may be reviewed under separate confidentiality arrangements where appropriate. Submission through a general website channel does not by itself create a confidential, fiduciary, partnership or intellectual-property relationship.

Section 24

Disclaimer of Warranties

The website and its public content are provided on an informational basis. CELLMEX does not warrant that every page will be uninterrupted, error-free, continuously available or free from all technical defects.

Nothing in these Terms excludes any warranty or obligation that cannot lawfully be excluded under applicable law.

Section 25

Limitation of Liability

To the extent permitted by applicable law, CELLMEX is not responsible for losses arising solely from reliance on general website information as a substitute for appropriate medical, scientific, legal or professional advice, or from unauthorised or improper use of the website.

Nothing in these Terms is intended to exclude or limit liability where exclusion or limitation is prohibited by applicable law.

Section 26

Responsibility for Misuse

Users remain responsible for their own unlawful or unauthorised use of the website. CELLMEX reserves the right to pursue appropriate remedies where misuse materially harms CELLMEX, its patients, research participants, personnel, systems, intellectual property or other users.

Section 27

Website Availability and Modification

CELLMEX may modify, suspend or discontinue any public website feature or content when necessary for maintenance, security, accuracy, operational requirements or institutional changes.

CELLMEX does not guarantee uninterrupted availability of every website function.

Section 28

Privacy and Personal Data

Use of the website may involve the collection and processing of personal data. Such processing is addressed in the CELLMEX Privacy Policy and, where applicable, additional clinical, research, donor or activity-specific privacy notices.

These Terms should therefore be read together with the current CELLMEX Privacy Policy.

Section 29

Separate Clinical, Research and Commercial Documents

When a visitor becomes a patient, research participant, donor, investigator, physician collaborator, laboratory client or commercial counterparty, additional written terms may apply.

If a specific signed agreement, informed-consent document, approved research protocol or other formal instrument conflicts with these general website Terms concerning the subject governed by that instrument, the more specific document will ordinarily govern that particular relationship to the extent permitted by applicable law.

Section 30

International Users

CELLMEX information may be accessible internationally. Medical practice, biological-product regulation, research requirements, privacy obligations and availability of particular technologies vary between jurisdictions.

Users outside Mexico are responsible for considering requirements applicable in their own jurisdiction. Website accessibility from a country does not mean that every CELLMEX service or technology may lawfully be offered or provided there.

Section 31

Changes to These Terms

CELLMEX may revise these Terms to reflect changes in website functionality, institutional activity, law, security practices or governance requirements.

The current version and document identifier displayed on this page identify the website version then in effect.

Section 32

Interpretation and Severability

If a provision of these Terms is determined to be invalid or unenforceable under applicable law, the remaining provisions should continue to operate to the extent legally permissible.

Headings are provided for convenience and do not alter the substantive meaning of the Terms.

Section 33

Contact

Questions regarding these Terms of Use or the CELLMEX website may be directed to:

CELLMEX
Scientific & Clinical Governance
Marina Vallarta
Puerto Vallarta, Jalisco, Mexico

Email: info@cellmex.com
Telephone: +52 322 308 0021

Website Information Notice

CELLMEX website content may address established, emerging, translational or investigational areas of medicine and biotechnology. Scientific discussion does not constitute a promise of treatment, regulatory approval, clinical efficacy or individual suitability.

Document ID: CM-TOU-001  |  Version 1.0  |  Website Governance & Terms of Use